Most clubs are running on instinct. The Club Growth Scorecard gives general managers and directors a clear, independent assessment across operations, member experience, and revenue performance — in under 8 minutes.
Disconnected systems create invisible gaps. Here is where they typically appear.
Golf, F&B, and membership run on separate systems. Staff make decisions from partial data. Nothing connects to a unified picture of how the club is actually performing.
You know your members by name — but not by spend, frequency, or risk. Without behavioral data, retention is reactive. You only notice disengagement when it is too late.
Missed tee time conversions. Unrealised F&B yield. Members spending less each year. These gaps compound quietly and rarely appear on a standard financial report.
Designed to surface real operational gaps, not generate generic recommendations.
12 targeted questions across three performance categories: Operations Maturity, Member Experience, and Revenue Intelligence. Each answer is mapped to a maturity level — not scored arbitrarily.
8 minutesYour club receives a composite score and a breakdown by category. The report identifies where you sit across three performance tiers — Foundational, Growing, or High-Performance.
ImmediateA detailed PDF is delivered to your inbox. It includes category insights, specific gaps, and what high-performing clubs in your category do differently. Designed for a GM-level read.
Delivered via emailEach year, a small group of senior club leaders are invited to a private, off-record strategy retreat. No presentations. No sales conversations. Two days of peer discussion on the operational and strategic questions that define the next generation of private clubs.
Answer honestly. The value of the report depends on accuracy, not aspiration.
Enter your details below to receive your full score report and category breakdown. The PDF report will be emailed within minutes.
Your information is never shared. You will receive your report and a brief follow-up from the Northstar team — nothing else without your consent.
—
"The scorecard surfaced something our board had been discussing for two years — we simply had no way to measure it until this. It started a very different internal conversation."
"We assumed our member experience was strong. The scorecard identified three specific gaps in the mid-tenure member journey that we had not considered. The report was uncomfortably accurate."
"What I valued most was the absence of a sales pitch. It felt like a proper diagnostic — not a lead generation exercise. The strategy call afterward was the best hour I have spent on this kind of question."
No obligation. No sales pressure. A structured diagnostic that gives you something concrete to act on.